8k8.ph Privacy Policy

1 Introduction

8k8.ph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players and visitors who use the 8k8.ph website and associated services (collectively, the "Services"). This Privacy Policy describes how 8k8.ph collects, uses, stores, shares, and protects your personal information when you access or use our platform.

This Privacy Policy is prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC"). By registering an account or using the 8k8.ph platform in any manner, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, please discontinue your use of the 8k8.ph platform immediately. For questions or concerns about this Privacy Policy, please refer to the contact details provided in Section 13.

2 Personal Data We Collect

8k8.ph collects personal data that you provide directly to us, data generated through your use of the platform, and data received from third parties in connection with the operation of our Services. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued Philippine identification;
• Date of birth (for age verification — players must be 21 years or older);
• Email address and mobile phone number;
• Residential address in the Philippines;
• Username and encrypted password;
• Government-issued ID details (e.g., SSS, UMID, PhilHealth card, driver's licence, or passport number) for KYC verification.

2.2 Financial Data

• GCash or PayMaya/Maya account details (mobile number associated with the account);
• Philippine bank account details (bank name, account number) for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or other supported banks;
• Debit card details where applicable;
• Transaction history, including deposits, withdrawals, wagers, and bonus activity.

2.3 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, games played, session duration, and click-stream data;
• Login timestamps and session activity logs.

2.4 Communications Data

• Records of your communications with 8k8.ph customer support;
• Feedback, survey responses, and promotional opt-in preferences.

3 How We Use Your Personal Data

8k8.ph uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 8k8.ph player account, including processing your registration and verifying your identity;
• Service Delivery: To provide you with access to the games, promotions, and other features available on the 8k8.ph platform;
• Payment Processing: To process deposits and withdrawals through your chosen Philippine payment method (GCash, Maya, bank transfer, or debit card);
• KYC & AML Compliance: To verify your identity and comply with Philippine anti-money laundering regulations and PAGCOR regulatory requirements;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the platform;
• Responsible Gaming: To monitor gaming activity and identify players who may be at risk, and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Customer Support: To respond to your enquiries, complaints, and support requests;
• Marketing & Promotions: To send you promotional offers, bonuses, and news about 8k8.ph, where you have consented to receive such communications;
• Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of the 8k8.ph platform;
• Legal Compliance: To comply with applicable Philippine laws, regulations, and court orders.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, 8k8.ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 8k8.ph (i.e., to provide the Services you have registered for);
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC, AML, and PAGCOR regulatory requirements;
• Legitimate Interests: Processing is necessary for the legitimate interests of 8k8.ph, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights;
• Consent: For marketing communications and certain non-essential cookies, processing is based on your freely given, specific, and informed consent, which you may withdraw at any time.

5 Data Sharing & Disclosure

8k8.ph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the 8k8.ph platform, including payment processors (GCash, Maya, Philippine banks), identity verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory Authorities

8k8.ph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive.

5.3 Game Providers

Certain technical data (such as player session identifiers) may be shared with our licensed game software providers to facilitate gameplay. These providers do not receive your full personal profile and are bound by data processing agreements.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 8k8.ph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6 Cookies & Tracking Technologies

8k8.ph uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the operation of the 8k8.ph platform, including maintaining your login session and enabling secure transactions. These cannot be disabled;
• Performance Cookies: Collect anonymised data about how players use the platform to help us improve performance and identify technical issues;
• Functional Cookies: Remember your preferences (such as language settings) to provide a more personalised experience;
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent and can be disabled through your browser settings.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 8k8.ph platform.

7 Data Security

8k8.ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 8k8.ph platform;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for account access and administrative systems;
• Secure data centres with physical access controls and 24/7 monitoring.

While 8k8.ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights, 8k8.ph will notify affected players and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with the Data Privacy Act of 2012.

8 Data Retention

8k8.ph retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations;
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Marketing Preferences: Retained until you withdraw your consent or request deletion.

When personal data is no longer required, 8k8.ph will securely delete or anonymise it in accordance with our data disposal procedures.

9 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 8k8.ph:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed by 8k8.ph;
• Right of Access: The right to request a copy of the personal data 8k8.ph holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact the 8k8.ph Data Protection Officer using the contact details in Section 13. We will respond to all verified requests within thirty (30) days in accordance with the DPA.

10 Children's Privacy

The 8k8.ph platform is strictly intended for individuals who are at least twenty-one (21) years of age. 8k8.ph does not knowingly collect personal data from persons under 21 years of age. Age verification is conducted as part of the registration and KYC process to enforce this requirement.

If 8k8.ph becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, forfeit any balances in accordance with our Terms & Conditions, and securely delete the personal data in question. If you believe that a minor has registered on 8k8.ph, please contact us immediately using the details in Section 13.

11 Third-Party Links

The 8k8.ph platform may contain links to third-party websites or services for informational purposes. 8k8.ph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to personal data collected and processed by 8k8.ph.

12 Updates to This Privacy Policy

8k8.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the 8k8.ph platform prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. Your continued use of the 8k8.ph platform following notification of changes constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.

13 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 8k8.ph, please contact our Data Protection Officer (DPO):

Data Protection Officer, 8k8.ph
Email: privacy at 8k8ph.org

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data rights under the Data Privacy Act of 2012 have not been respected. For more information, visit the NPC's official channels.